The trading transactions and rentals are suspended by the company till further announcement. We are very sorry for any inconvenience!
CHAT WITH STYLIST Call us on 020 7372 4607
Your designer dress hire destination

Deliveries & returns

Q How will Wish Want Wear send me my dress?
A We'll send your dress by Special Next-Day Courier, Monday-Friday, so it's guaranteed to be with you on the day of your order – but please make sure someone is there to sign for it! The delivery will happen between 08:00 – 18:00 on the day and you will receive an email and a text in the morning confirming the exact 1-hour window when it will arrive. A huge saving of precious time you'll agree, for a woman on the go like you!

We also offer same-day delivery Monday-Friday within some Central London post-codes, if you just can't wait to have your dress! Call us on 0207 372 4607 if you need more information on this.

Q How much does shipping cost?
A The dress is shipped to you by Special Next-Day Courier, which costs just £6.95. Return shipping is free if you can drop it off at the Post Office using our pre-paid return envelope.
Delivery on a Saturday costs £22.00. The charge for same-day delivery for applicable Central London postcodes is £14.95.

Q How do I return my dress?
A It's easy.
After your event, just pop the dress back into the pre-paid Royal Mail envelope and take it to the Special Delivery section at your nearest Post Office. Hold on to your postage receipt just in case something should go wrong.

There's no need to clean it or to iron it - our expert dry-cleaner takes care of that.
Late Returns (Naughty!)
Returning your dress late can be a bit of a disaster, for us and for you. It will cost you money (up to 30% of the rental price per day), and it could also leave a fellow Wish Want Wear girl stranded. So please return your dress on time, and in return we promise to always have something beautiful for you to wear.

If you are super naughty and do not return the dress within 5 days of end of your rental, we will have to charge you the full retail price. Please do let us know as soon as possible at wecare@wishwantwear.com if you think you will be late returning your dress.

Q What if I want my dress delivered to an address other than my home? Like an office or a hotel?
A That's no problem, as long as it's a secure location and not a P.O Box. Please put the name of the hotel or office in the address and on the top line, the name of the person who has a reservation at the hotel. Please ensure that security or a concierge at that location is ready to take delivery of the dress and sign for it.

Q What if I miss the pick-up or misplace/lose my return envelope?
A If you misplace or lose your pre-paid return envelope and shipping label, you'll need to pop into the Post Office and buy another one. If you need any help, do get in touch with us on wecare@wishwantwear.com.

Christmas & New Year deliveries

Q What if I misplace/lose my return envelope?
A If you misplace or lose your pre-paid return envelope and shipping label, you'll need to pop into the Post Office and buy another one. If you need any help, do get in touch with us on wecare@wishwantwear.com.